True Care Secure Shield Program Features

Identity theft is one of the fastest growing crimes in the nation. LifeLock, the leader in identity theft protection, works pro actively to help protect your identity – even if your information falls into the wrong hands. If you become a victim of identity theft while a member of LifeLock due to a failure in their service, they will spend up to $1 million to cover the cost for lawyers, investigators, case manager, but not any direct losses as a result of the theft.

The advanced LifeLock Identity AlertTM system provides you broader identity coverage, greater control, and early notification of both credit and non-credit related identity threats. This robust system alerts you by email, postal mail, and/or phone anytime LifeLock detects your personal information being used to apply for many forms of credit cards, wireless services, retail credit, utilities, check orders/reorders, mortgage loans, auto loans, and non-credit related payday loans. If the application is fraudulent, the remediation team will take action to help protect your good name.

LifeLock requests a copy of your free annual credit report from the three major credit-reporting agencies so you can review them for discrepancies. LifeLock also helps reduce junk mail and removes you from the pre-approved credit offer lists. LifeLock also provides online access to a member portal and direct anytime access to Member Service Representatives.

Highlights

  • LifeLock Identity AlertTM System – provides early notification by email, postal mail, and/or phone whenever they detect your personal information being used to apply for many forms of credit or services.
  • WalletLockTM helps cancel and replace the contents of a lost or stolen wallet.
  • eReconTM patrols the web and notifies you of illegal selling or trading of your information.
  • TrueAddressTM notifies you when a change of address is requested in your name.
  • Free annual credit reports from the three major credit-reporting agencies.
  • Fewer pre-approved credit card solicitations.
  • 24-hour customer service.
  • $1 million total service guarantee – as a LifeLock member, if you become a victim of identity theft because of a failure in their service, they will help you fix it at their expense, up to $1,000,000 (Restrictions apply. See lifelock.com for details).

The True Care Secure Shield Program Also Includes:

Tax Help

Members of the Tax Help Line will have access to unlimited tax advice, prior year tax return review and free tax return preparation for forms 1040 EZ, 1040A and standard 1040. Tax Help Line provides members with access to discounts on numerous tax return schedules and forms. Simply call the toll-free number and members will be able to effectively plan in advance so the year-end tax preparation is free and painless.

Legal Benefit

The legal benefit is provided by a nationwide discount legal referral service. Attorneys in our network have an average of 19.4 years of experience. Highlights include a nationwide network of over 20,000 attorneys, savings up to 40% of hourly rate, and nine free legal services.